Customer support, Telenav customer support, Carrier customer support – Telenav for Sprint Supported Devices: v5.2 for HTC Touch User Manual
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What happens if I’m using TeleNav GPS Navigator for driving directions and I lose the GPS signal while
driving across a bridge or through a tunnel or lose the GPS signal for some other reason?
TeleNav GPS Navigator remembers the speed at which you were driving before losing the GPS signal. TeleNav
GPS Navigator continues to give you driving directions based on an estimate of the projected distance that you
may have traveled at your last recorded rate of speed. TeleNav GPS Navigator recalculates your current position
when you regain a GPS signal and adjusts your driving directions accordingly.
I noticed there are stars next to some restaurants I have viewed or saved. How is popularity rated?
Popularity is calculated by the user-generated ratings, averaged by considering the scores of the ratings and the
number of users that have rated the location. A location accrues points based on how many stars it is given by
TeleNav GPS Navigator users. When a location consistently achieves above-average ratings, its popularity count
increases. Negative ratings lower the popularity count of the location.
How long are ratings kept?
Ratings and reviews expire after two years.
Can I also share addresses by logging into the TeleNav website?
Yes. This may save you time instead of having to type the addresses directly on your device. To share an address,
go to
, click on “My TeleNav,” and log in. At the upper-right portion of the screen, you will see a
“Share Addresses” link. Use this page to send addresses to recipients whose phone number(s) you provide.
19. Customer Support
Send an email with your questions or comments to TeleNav GPS Navigator Customer Support, or enter a
comment through the TeleNav GPS Navigator website. We will promptly reply to your inquiries.
TeleNav Customer Support
Phone: 1-888-353-6284 (toll-free, 24x7)
Email:
Website
Carrier Customer Support
Please contact your wireless carrier directly to purchase a data or email services plan, or for general information
about your service plan.
Sprint PCS
1-800-777-4681 (1-800-SPRINT 1)