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Normal download messages, Download failure or recovery messages – Avaya IP Office 15-601082 User Manual

Page 61

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Software Maintenance

Wireless Installation and Configuration Guide

Page 55

IP Office

[15-601082] Issue [1] (1 June 2006)

Normal Download Messages

When the wireless phone is powered on, it displays a series of messages indicating that it is searching
for new software, checking the versions, and downloading. The table below shows the normal message
progression:

Message

Download

Checking Code

The wireless phone is contacting the TFTP server to determine
if it has a newer version of software that should be
downloaded.

Erasing Memory

The wireless phone has determined that a download should
occur and is erasing the current software from memory. This
message also displays a progress bar. When the progress bar
fills the display line the erase operation is complete.

Updating Code

The wireless phone is downloading new software into memory.
The number icons at the bottom of the display indicate which
file number is currently being downloaded. This message also
displays a progress bar. When the progress bar fills the display
line the update operation is complete on that file.

When the update is complete, the wireless phone displays the extension number and is ready to use.

Download Failure or Recovery Messages

The table below shows the display messages which indicate a failure or recovery situation during the
download process.

Message

Download

Server Busy

The wireless phone is attempting to download from a TFTP
server that is busy downloading other phones and refusing
additional downloads. The wireless phone will automatically
retry the download every few seconds.

TFTP
ERROR(x):yy

A failure has occurred during the TFTP download of one of the
files. (x) = The file number which was being downloaded; yy is
an error code describing the particular failure. Possible error
codes are:

01 = TFTP server did not find the requested file.

02 = Access violation (reported from TFTP server).

07 = TFTP server reported "No such user" error. Check the
TFTP server configuration.

81 = File put into memory did not CRC. The wireless phone will
attempt to download the file again.

FF = Timeout error. TFTP server did not respond within a
specified period of time.

Erase Failed

Download process failed to erase the memory in the wireless
phone. This operation will retry.

Warning

The wireless phone has attempted some operation several
times and failed, and is now waiting for a period of time before
attempting that operation again.