Before you call for service – GE PV977NSS User Manual
Page 28
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49-80550-2
Before you call for service…
Troubleshooting Tips
Save time and money! Review the chart below first
and you may not need to call for service.
Problem
Possible Causes
What To Do
Fan turned on by itself
The heat sensor is activated.
• This is normal when temperatures below the hood
and is in MED setting.
are exceeding the heat sensor limits. Remove the heat
The fan setting can be
source under the hood or wait until the hood cools to
adjusted but not to OFF.
appropriate levels. The hood will automatically turn
itself off or return to its original setting once the heat
sensor detects the temperature has reached a safe
condition.
A collar around a push
Push button may be stuck.
• Check affected push button and ensure that it is not
button is not illuminating
stuck. Call for service if problem persists.
when pressed.
Two or more collars
Two or more push buttons
• Check affected push buttons and ensure that they
around the push buttons may be stuck.
are not stuck. Call for service if problem persists.
are not illuminating
when pressed.
Sequential presses
This is normal. It is a feature
• No action required.
of the LIGHT or FAN
of the hood that the LIGHT
buttons will change
and FAN buttons will cycle
the setting from lowest
around through the settings
setting to OFF, to
so that you can easily set
highest setting, to OFF, the controls to your desired
to the lowest setting. setting.