HP HD4000 Personal Media Drive - Manual (Page 2)

HP Service and Support
Software Technical Support
HP provides software technical support for HP Software, HP pre-installed third-party software and
third-party software purchased from HP and is available through electronic media and telephone, for
30 days from date of purchase.
Contacting HP
If you need warranty or technical support during the warranty support period, you can locate the HP
support location nearest you on: http://www.hp.com/support
When you contact HP or an authorized HP service provider, please have available the product model
name and model number, the applicable error messages, and the type of operating system.
HP Customer Care Online
Visit the HP Customer Care Support Web site at http://www.hp.com/support for up-to-date information
24 hours a day, seven days a week. You’ll find troubleshooting documents, maintenance and efficiency
tips, and ideas for using your product.
Customer Care Phone Numbers
Use the HP Customer Care number below during and after your product’s warranty period. Support is
provided free of charge during the warranty period. A per-incident charge applies after the warranty
period.
Note: Long distance charges may apply.
During Warranty Period
US
Free phone support is available for customers whose media drives are still within their stated warranty
period. 1 800 474 6836
Canada
HP Customer Care in English and French 1 800 474 6836.
Europe Asia Pacific
Austria 0820 87 4417 Australia 1-300-721-147
Belgium 070 300 004 China 800-820-6616
Denmark 70202845 Hong Kong SAR 2802-4098
Finland 0203-66-767 India 1-800-114772
France 0892-696022 Indonesia 21-350-3408
Germany 0180 5652 180 Korea 1588-3003
Italy 848-800-871 Malaysia 1-800-8588
Netherlands 0900-2020-165 New Zealand 0-800-441-147
Norway 0815 62 070 Philippines 2-867-3551
Portugal 0808-201-492 Singapore 6272 5300
Republic of Ireland 01890 92 39 02 Taiwan 8722-8000
Spain 902-010-059 Thailand (2) 353-9000
Sweden 077-120-4765 Latin America
Switzerland 0848-672 672 Mexico 800/474-6836
United Kingdom 0870-010-4320 Mexico City 55-5258-9922