HP LaserJet Pro 100 color MFP M175nw User Manual
Page 158
Control panel message
Description
Recommended action
Engine comm. Error
The product has experienced an internal
hardware error.
1.
Turn off the power by using the power
switch.
2.
If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.
3.
Wait at least 30 seconds, and then turn
on the power and wait for the product
to initialize.
4.
If the error persists, contact HP. See
the support flyer
that came in the product box.
Jam in
alternates with
Open door and clear jam
The product has detected a jam in the
location indicated in the message.
Clear the jam from the area indicated in the
message, and then follow the control-panel
instructions. Clearing some jams requires
you to open the print cartridge door and
remove the print cartridges.
Jam in output bin
The product has detected a paper jam in the
output bin area.
Clear the jam from the area indicated in the
message, and then follow the control panel
instructions.
Jam in print paper path
The product has detected a paper path jam.
Clear the jam from the area indicated in the
message, and then follow the control panel
instructions.
Jam in Tray 1
The product has detected a jam in the input
tray.
Clear the jam from the area indicated in the
message, and then follow the control panel
instructions.
Load tray 1
The tray is empty.
Load the tray with the correct type and size
of paper.
Load tray 1 PLAIN
alternates with
Cleaning Page [OK] to start
The product is performing a cleaning cycle.
Load the tray with plain paper of the size
indicated. Press the
OK
button to start the
cleaning cycle.
Manual duplex
alternates with
Load tray 1
Press [OK]
The product is processing a manual duplex
job.
To print the second side, place the pages
face down in the tray with the top edge first.
Manual feed
alternates with
Press [OK] for available media
The product is set for the manual feed
mode.
Load the tray with the correct size and type
of paper, or press the
OK
button to use the
paper that is in the tray.
144 Chapter 13 Solve problems
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