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HP ENVY Spectre XT Ultrabook CTO 13t-2000 User Manual

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13 Troubleshooting and support .................................................................................................................... 76

Troubleshooting .................................................................................................................................. 77

Disc drive problems ........................................................................................................... 77
Wireless connection problems ........................................................................................... 77

Cannot connect to a WLAN ............................................................................... 78
Cannot connect to a preferred network ............................................................. 78
Current network security codes are unavailable ............................................... 78
WLAN connection is very weak ......................................................................... 79
Cannot connect to the wireless router ............................................................... 79
Network status icon is not displayed ................................................................. 80

Audio problems .................................................................................................................. 80
Power management problems ........................................................................................... 80

Resolving a low battery level ............................................................................. 81

Resolving a low battery level when external power is available ....... 81
Resolving a low battery level when no power source is available .... 81

Contacting support ............................................................................................................................. 82

14 Electrostatic Discharge .............................................................................................................................. 83

Index ................................................................................................................................................................... 84

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