HP 350 G1 Notebook PC - Manual (Page 9)

13 Support ......................................................................................................................................................... 69
Contacting support ............................................................................................................................. 69
Labels ................................................................................................................................................. 70
14 Specifications ................................................................................................................................................ 71
Input power ......................................................................................................................................... 71
Operating environment ....................................................................................................................... 71
Appendix A Traveling with or shipping your computer ....................................................................................... 72
Appendix B Troubleshooting .............................................................................................................................. 73
Troubleshooting resources ................................................................................................................. 73
Resolving issues ................................................................................................................................ 73
The computer is unable to start up .................................................................................... 73
The computer screen is blank ............................................................................................ 73
Software is functioning abnormally .................................................................................... 74
The computer is on but not responding ............................................................................. 74
The computer is unusually warm ....................................................................................... 74
An external device is not working ...................................................................................... 74
The wireless network connection is not working ................................................................ 75
A disc does not play ........................................................................................................... 75
A movie is not visible on an external display ..................................................................... 75
The process of burning a disc does not begin, or it stops before completion .................... 76
Appendix C Electrostatic discharge ................................................................................................................... 77
Index ................................................................................................................................................................... 78
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