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HP ProLiant SL335s G7 Server User Manual

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Contents 4

HP Trusted Platform Module option ............................................................................................................ 33

Installing the Trusted Platform Module board ..................................................................................... 33

Retaining the recovery key/password .............................................................................................. 35

Enabling the Trusted Platform Module ............................................................................................... 35

Configuration and utilities ............................................................................................................ 36

Configuration tools .................................................................................................................................. 36

SmartStart software ........................................................................................................................ 36

HP ROM-Based Setup Utility ............................................................................................................ 37

Using RBSU .................................................................................................................................. 37

Auto-configuration process .............................................................................................................. 37

Boot options ................................................................................................................................. 38

BIOS Serial Console ...................................................................................................................... 38

Array Configuration Utility .............................................................................................................. 38

Option ROM Configuration for Arrays ............................................................................................. 39

HP Insight Control server deployment (formerly RDP) .......................................................................... 39

Re-entering the server serial number and product ID ........................................................................... 40

Management tools ................................................................................................................................... 40

Automatic Server Recovery ............................................................................................................. 40

ROMPaq utility .............................................................................................................................. 40

Integrated Lights-Out 3 technology ................................................................................................... 41

Erase Utility .................................................................................................................................. 41

StorageWorks library and tape tools ................................................................................................ 41

HP Systems Insight Manager ........................................................................................................... 42

HP ProLiant SL Advanced Power Manager ........................................................................................ 42

Management Agents ...................................................................................................................... 42

Redundant ROM support ................................................................................................................ 42

USB support and functionality ......................................................................................................... 43

Diagnostic tools ...................................................................................................................................... 43

HP Insight Diagnostics .................................................................................................................... 43

HP Insight Diagnostics survey functionality ........................................................................................ 44

Integrated Management Log ........................................................................................................... 44

Array Diagnostic Utility .................................................................................................................. 44

Remote support and analysis tools ............................................................................................................. 45

HP Insight Remote Support software ................................................................................................. 45

Keeping the system current ....................................................................................................................... 45

Drivers ......................................................................................................................................... 45

ProLiant Support Packs ................................................................................................................... 46

Operating system version support .................................................................................................... 46

System Online ROM flash component utility ...................................................................................... 46

Change control and proactive notification ........................................................................................ 46

Care Pack .................................................................................................................................... 46

Troubleshooting .......................................................................................................................... 47

Troubleshooting resources ........................................................................................................................ 47

Pre-diagnostic steps ................................................................................................................................. 47

Important safety information ............................................................................................................ 47

Symptom information ..................................................................................................................... 49

Prepare the server for diagnosis ...................................................................................................... 49

Loose connections ................................................................................................................................... 50

Service notifications ................................................................................................................................. 51

Troubleshooting flowcharts ....................................................................................................................... 51

Start diagnosis flowchart ................................................................................................................ 51

General diagnosis flowchart ........................................................................................................... 52