HP OmniBook 5500 Notebook PC - Manual (Page 23)

Troubleshooting
Solving Basic Problems
1-23
If the OmniBook stops responding
•
Try waiting a few moments, press the Off button for 2 seconds, then press the
blue On/Suspend button.
•
Press CTRL+ALT+DEL to reboot.
•
If nothing happens, press the Off button for 2 seconds, then press the blue
On/Suspend button.
To resolve hard drive problems
If your system doesn’t boot from drive C
•
Check that the hard disk drive is correctly installed. It should be flush with the
front of the case. See page 1-18 for instructions.
•
Make sure a floppy disk is not inserted in drive A.
If the OmniBook doesn’t reboot successfully
If your operating system is MS-DOS or Windows for Workgroups
•
If no text is displayed, or if things stop before you see any text about MS-DOS,
the unit probably requires service.
•
If you see error messages during startup, but Windows starts or you get an
MS-DOS prompt, exit Windows. Then type
scandisk to fix problems with
drive C. Then press CTRL+ALT+DEL to reboot—but at the “MS-DOS Startup
Menu,” press F8 ENTER and step through each startup command to find where
the problem occurs. Repair or restore the necessary files as indicated.
•
If you see text about MS-DOS but things stop before Windows starts or before
you get an MS-DOS prompt, insert the Support Utility disk or other boot disk in
the floppy drive, then press
CTRL+ALT+DEL to reboot from drive A—then
choose the Minimum Startup option. (If the unit doesn’t reboot from a floppy
boot disk, the unit probably requires service.)
If it reboots, type dir c: to see if drive C contains valid files. Then try the
following:
If drive C has valid files, try typing these commands:
scandisk c: (to repair any defects)