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HP 3PAR VSS Provider Software User Manual

Page 54

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5.12

3PAR VSS Provider for Microsoft Windows 1.6 User’s Guide

5067

The destination LUN could

not be identified.

3PAR VSS Provider for

Microsoft Windows failed

to provide the information

of the destination LUN

from the interface.

Turn on VSS logging and

reproduce the problem to

collect VSS trace data for

Microsoft Product Support

Service.

5068

Could not retrieve device

descriptor .

Failed to retrieve device

information.

Check both the Window

Disk Manager and the

3PAR InServ Storage Server

to see if the device is active

and functioning properly.

5069

DeviceIoControl

call

failed.

Internal error.

Set the LogLevel to ‘4’ and

reproduce the problem.

Provide the 3parprov.log

file to your local service

provider.

5070

The internal snapshot

information is empty.

This is an internal error. It

is likely that the 3PAR VSS

Provider for Microsoft

Windows could not find

the mounted snapshot

volume.

Set the LogLevel to ‘4’ and

reproduce the problem.

Provide the 3parprov.log

file to your local service

provider.

Table 5-1. Application Events

Event ID

Description

Action