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TroubleshootingSoftware installation issues......................................................................................................65
The installation failed..........................................................................................................65The Found New Hardware Wizard appears when I connect the printer to a Windowscomputer.............................................................................................................................66The printer does not appear in Printers and Faxes (Windows only)...................................67The installation did not start automatically..........................................................................67
Printing and hardware issues...................................................................................................69
The printer is plugged in, but it will not turn on...................................................................69The printout did not appear................................................................................................71The computer and printer lost communication...................................................................71The printer would not print when it was connected to the computer with a USB cablethrough another USB device..............................................................................................72An Unknown device message appeared (Windows only)..................................................72The document or photo did not print using the selected default print settings...................73The printer did not print borderless photos.........................................................................74Could not save photos from the computer to the memory card..........................................74A blank page came out of the printer..................................................................................75Parts of the printed document are missing or are in the wrong place................................75Print quality is poor.............................................................................................................75
Bluetooth printing problems......................................................................................................76
My Bluetooth device cannot find the printer.......................................................................76
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Shop for ink supplies.............................................................................................................79
10 HP support and warranty
Check the HP support Web site first.........................................................................................81HP support by phone................................................................................................................81
Phone support period.........................................................................................................81Placing a call.......................................................................................................................82After the phone support period...........................................................................................82
Additional warranty options......................................................................................................82
11 Specifications
System requirements................................................................................................................83Printer specifications................................................................................................................83
12 Regulatory and environmental information
Regulatory notices....................................................................................................................85
Regulatory model identification number.............................................................................85FCC statement....................................................................................................................86VCCI (Class B) compliance statement for users in Japan..................................................86Notice to users in Japan about power cord........................................................................86Notice to users in Korea.....................................................................................................87LED indicator statement.....................................................................................................87
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