Resource paqs, Proliant support packs, Operating system version support – HP ProLiant DL380 G4 Server User Manual
Page 88: Change control and proactive notification, Natural language search assistant, Care pack

Software and configuration utilities 88
If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware
are required. These drivers, as well as other option drivers, ROM images, and value-add software can be
IMPORTANT: Always perform a backup before installing or updating device drivers.
Resource Paqs
Resource Paqs are operating system-specific packages of tools, utilities, and information for HP servers
running certain Microsoft® or Novell operating systems. The Resource Paqs include utilities to monitor
performance, software drivers, customer support information, and white papers on the latest server
integration information. Refer to the Enterprise Partnerships website
system, and follow the link to the appropriate Resource Paq.
ProLiant Support Packs
PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management
agents. Refer to the PSP website
Operating system version support
Refer to the operating system support ma
Change control and proactive notification
HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of
upcoming hardware and software changes on HP commercial products.
For more information, refer to the HP website
Natural language search assistant
The natural language search
search engine that finds information on HP products, including ProLiant servers. The search engine
responds to queries entered in question form.
Care Pack
HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty
with easy-to-buy, easy-to-use support packages that help you make the most of your server investments.
Refer to the