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HP 18-5021 All-in-One Desktop PC User Manual

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Table of contents

1 Getting information ............................................................................................................................................ 1

2 Setting up your computer .................................................................................................................................. 3

Connecting to the Internet (select models only) ................................................................................... 4

3 Navigating the screen ....................................................................................................................................... 5

Using touch gestures ............................................................................................................................ 5
Using the keyboard and mouse ............................................................................................................ 5

4 Protecting your computer .................................................................................................................................. 8

Computer security features .................................................................................................................. 8

5 Troubleshooting ................................................................................................................................................ 9

Computer does not start ....................................................................................................................... 9
Power ................................................................................................................................................. 10
Display (monitor) ................................................................................................................................ 10
Keyboard and mouse (with cable) ...................................................................................................... 10
Keyboard and mouse (wireless) ......................................................................................................... 12
Speakers and sound .......................................................................................................................... 13
Internet access ................................................................................................................................... 13
Software troubleshooting .................................................................................................................... 14

6 System Recovery ............................................................................................................................................ 16

Choosing a system recovery method ................................................................................................. 16
System recovery options .................................................................................................................... 16
Recovery media ................................................................................................................................. 18

7 Maintenance ................................................................................................................................................... 20

Schedules and tasks .......................................................................................................................... 20
Cleaning your computer ..................................................................................................................... 21

8 Using HP PC Hardware Diagnostics (UEFI) ................................................................................................... 23

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ................................................ 23

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