Hp insight remote support central connect, Hp insight remote support direct connect, Hp insight online – HP ProLiant XL220a Gen8 v2-Server User Manual
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Software and configuration utilities 42
HP Insight Remote Support is available as part of HP Warranty, HP Care Pack Service, or HP contractual
support agreement.
HP Insight Remote Support Central Connect
When you use the embedded Remote Support functionality with an HP ProLiant Gen8 server or HP
BladeSystem c-Class enclosure, you can register a server or chassis to communicate to HP through an HP
Insight Remote Support centralized Hosting Device in your local environment. All configuration and service
event information is routed through the Hosting Device. This information can be viewed by using the local HP
Insight Remote Support user interface or the web-based view in HP Insight Online.
The Central Connect Remote Support configuration is available in iLO 4 1.10 and later, Intelligent
Provisioning 1.20 and later, and Onboard Administrator 3.60 and later.
For more information about the prerequisites, supported hardware, and associated operating systems for
central connect, see HP Insight Remote Support Release Notes on the HP website
HP Insight Remote Support Direct Connect
When you use the embedded Remote Support functionality with an HP ProLiant Gen8 server or HP
BladeSystem c-Class enclosure, you can register a server or chassis to communicate directly to HP Insight
Online without the need to set up an HP Insight Remote Support centralized Hosting Device in your local
environment. HP Insight Online will be your primary interface for remote support information. The Direct
Connect Remote Support configuration is available in iLO 4 1.40 and later, Intelligent Provisioning 1.60 and
later, and Onboard Administrator 4.11 and later.
For more information, see the product documentation on the HP website
HP Insight Online
HP Insight Online is a capability of the HP Support Center portal. Combined with HP Insight Remote Support
7.x, it automatically aggregates device health, asset, and support information from iLO Management with
contract and warranty information, and then secures it in a single, personalized dashboard that is viewable
from anywhere at any time. The dashboard organizes your IT and service data to help you understand and
respond to that information more quickly. With specific authorization from you, an authorized HP Channel
Partner can also view your IT environment remotely at HP Insight Online.
For more information, see the following documents:
•
For more information about using HP Insight Online, see the HP Insight Online User’s Guide.
•
For more information about installing HP Insight Remote Support and enabling HP Insight Online, see
the HP Insight Remote Support and Insight Online Setup Guide for ProLiant Gen8 Servers and
BladeSystem c-Class Enclosures.
These documents are available on the HP website
Scripting Toolkit for Windows and Linux
The Scripting Toolkit for Windows and Linux is a server deployment product that delivers an unattended
automated installation for high-volume server deployments. The Scripting Toolkit is designed to support