Getting help when things go wrong, Is there a problem with your printout? continued – HP Deskjet 932c Printer User Manual
Page 52

Getting Help When Things Go Wrong
4
45
Photos aren’t
printing correctly.
You may not have inserted the
photo media correctly.
Insert the photo media glossy side down.
The photo paper may not be
fully engaged.
1
Review the printing instructions on page 13.
2
Make sure that the paper length guides are
snug up against the photo paper.
You may not have selected
the appropriate
Paper Type
or
Paper Size
.
1
From the
Page Setup
dialog box, select
Photo 4 x 6 in., 102 x 152 mm (with
tear-off tab)
as the
Paper Size
. See “Page
Setup - Controlling Page Layout” on
page 6.
2
In your software program, choose
from the
File
menu. On the
Paper Type/
Quality
panel of the
dialog box,
select
HP Premium Plus Photo Paper,
Glossy
as the
Paper Type
. See
3
Click
Save Settings
.
4
Print your document.
You may not have selected
Best
print quality.
1
Go to the
Paper Type/Quality
dialog box.
See “Paper Type/Quality” on page 9.
2
Select
Best
print quality.
Binding margin appears in
the wrong place when
trying to do Two-Sided
Printing.
You may have selected the
wrong paper orientation.
• Make sure you have selected the correct
Binding
option in the
Layout
panel of the
Print dialog box. See “Layout” on page 9.
Is there a problem with your printout? continued
What is the problem?
Possible cause
To solve the problem…