HP Insight Management WBEM Providers - Manual (Page 24)

9 Troubleshooting Insight Provider and HP WBEM Tools
Accessing Insight Providers from a client tool or Insight Provider tools
This section describes problem you may encounter while accessing Insight providers from a client
tool or any other provider tools.
Problem
A super user with administrative privilege and with a user name other than
administrator
, encounters the following error while sending a test event from HP
WBEM Test Event Tool to the Insight providers:
Figure 1
Solution To enable access to HP Insight WBEM Providers from the HP WBEM Test Event Tool,
for a user account with administrative privileges and with the user name other than
administrator
, following steps must be performed:
1. Add specific user name to the following namespaces:
•
root\HPQ
•
root\HPQ\default
•
root\HPQ\TestEvent
•
root\Interop
•
root\CIMv2
2. For each of the above mentioned namespace, complete the following namespace
security steps:
1.
Right-click My Computer > Manage > Services and Applications
2. Right-click WMI Control
3. Click Properties
3. Select the Security tab
4. Select the namespace
5. Click the Security button and enable the following permissions for the user:
•
Execute Methods
•
Full Write
•
Partial Write
•
Provider Write
•
Enable Account
•
Remote Enable
•
Read Security
•
Edit Security
24 Troubleshooting Insight Provider and HP WBEM Tools