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Canadian modem statements – HP 18-5021 All-in-One Desktop PC User Manual

Page 24

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The REN is used to determine the number of devices that may be connected to a telephone line.

Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming

call. In most but not all locations, the sum of RENs should not exceed five (5.0). To be certain of the

number of devices that may be connected to a line, as determined by the total RENs, contact the

local telephone company. For products approved after July 23, 2001, the REN for this product is part

of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are

the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately

shown on the label.
If this HP equipment causes harm to the telephone network, the telephone company will notify you in

advance that temporary discontinuance of service may be required. But, if advance notice isn't

practical, the telephone company will notify you as soon as possible. Also, you will be advised of your

right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes to its facilities, equipment, operations, or procedures

that could affect the operation of the equipment. If this happens, the telephone company will provide

advance notice in order for you to make necessary modifications to maintain uninterrupted telephone

service.
If trouble is experienced with this equipment, call technical support. If the equipment is causing harm

to the telephone network, the telephone company may request that you disconnect the equipment

until the problem is resolved. You should perform repairs only to the equipment specifically discussed

in the “Troubleshooting” section of the user guide, if one is provided.
Connection to party line service is subject to state tariffs. Contact the state public utility commission,

public service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure that the

installation of this HP equipment does not disable your alarm equipment. If you have questions about

what will disable alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer

or other electronic device, including a fax machine, to send any message unless such message

clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the

transmission, the date and time it is sent and an identification of the business, other entity, or other

individual sending the message, and the telephone number of the sending machine or such business,

other entity, or individual. (The telephone number provided may not be a 900 number or any other

number for which charges exceed local or long-distance transmission charges).
In order to program this information into your fax machine, you should complete the steps outlined in

the faxing software instructions.

Canadian modem statements

This equipment meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number, REN, is an indication of the maximum number of devices allowed to

be connected to a telephone interface. The termination on an interface may consist of any

combination of devices, subject only to the requirement that the sum of the RENs of all devices does

not exceed 5. The REN for this terminal equipment is 1.0.

16 Chapter 2 Regulatory notices for desktops, thin clients and personal workstations

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