A disc does not play automatically, A movie stops, skips, or plays erratically, A movie is not visible on an external display – HP Compaq 620 Notebook-PC User Manual
Page 67
A disc does not play automatically
1.
Click Start > My Computer.
2.
Right-click the device (such as CD-ROM drive), and then click Properties.
3.
Click the AutoPlay tab, and then select one of the available actions.
4.
Click OK.
A CD, DVD, or BD should now start automatically when it is inserted into the optical drive.
A movie stops, skips, or plays erratically
●
Clean the disc.
●
Conserve system resources by trying the following suggestions:
◦
Log off the Internet.
◦
Change the color properties of the desktop:
1. Right-click on a blank area of the computer desktop, and then select Properties >
Settings.
2. Set Color quality to Medium (16 bit), if this setting is not already selected.
◦
Disconnect external devices, such as a printer, scanner, camera, or handheld device.
A movie is not visible on an external display
1.
If both the computer display and an external display are turned on, press
fn+f4
one or more times
to switch between the two displays.
2.
Configure the monitor settings to make the external display primary:
a.
Right-click on a blank area of the computer desktop, and then select Properties >
Settings.
b.
Specify a primary display and a secondary display.
NOTE:
When using both displays, the DVD image will not appear on any display designated as
the secondary display.
To get information about a multimedia question not covered in this guide, select Start > Help and
Support.
The process of burning a disc does not begin, or it stops before completion
●
Be sure that all other programs are closed.
●
Turn off Standby mode and Hibernation.
●
Be sure that you are using the right kind of disc for your drive. See your user guides for more
information about disc types.
●
Be sure that the disc is inserted properly.
●
Select a slower write speed and try again.
Optical drive (select models only)
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