HP Compaq 435 Notebook PC - Manual (Page 8)

11 Backup and recovery .................................................................................................................................. 63
Performing a system recovery ............................................................................................................ 64
Backing up your information ............................................................................................................... 65
12 Setup Utility (BIOS) ..................................................................................................................................... 66
Starting Setup Utility ........................................................................................................................... 66
Using Setup Utility .............................................................................................................................. 66
Changing the language of Setup Utility ............................................................................. 66
Navigating and selecting in Setup Utility ............................................................................ 67
Displaying system information ........................................................................................... 67
Restoring factory default settings in Setup Utility .............................................................. 67
Exiting Setup Utility ............................................................................................................ 67
Updating the BIOS ............................................................................................................................. 68
Determining the BIOS version ........................................................................................... 68
Downloading a BIOS update ............................................................................................. 69
Appendix A Troubleshooting and support .................................................................................................... 70
Troubleshooting .................................................................................................................................. 70
The computer is unable to start up .................................................................................... 70
The computer screen is blank ............................................................................................ 70
Software is functioning abnormally .................................................................................... 71
The computer is on but not responding ............................................................................. 71
The computer is unusually warm ....................................................................................... 71
An external device is not working ...................................................................................... 71
The wireless network connection is not working ................................................................ 72
The optical disc tray does not open for removal of a CD or DVD ...................................... 72
The computer does not detect the optical drive ................................................................. 73
A disc does not play ........................................................................................................... 73
A movie is not visible on an external display ..................................................................... 73
The process of burning a disc does not begin, or it stops before completion .................... 74
Contacting customer support ............................................................................................................. 74
Labels ................................................................................................................................................. 75
Appendix B Cleaning your computer ............................................................................................................. 76
Cleaning products .............................................................................................................................. 76
Appendix C Specifications .............................................................................................................................. 77
Input power ......................................................................................................................................... 77
Operating environment ....................................................................................................................... 78
Appendix D Electrostatic discharge .............................................................................................................. 79
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