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Troubleshooting, Potential solutions for inp configuration problems, Installing an intelligent networking pack license – HP NC370F PCI-X Multifunction Gigabit Server Adapter User Manual

Page 11: Using virus throttle

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Troubleshooting 11

Troubleshooting

In this section

Potential solutions for INP configuration problems ...................................................................................... 11

Potential solutions for INP configuration problems

This section provides possible solutions to problems that may occur during the configuration of INP

features. The following tables provide steps to take before calling your service representative.

Installing an Intelligent Networking Pack License—contains troubleshooting information about
installing an Intelligent Networking Pack license.

Using Virus Throttle—contains troubleshooting information about using Virus Throttle.

Installing an Intelligent Networking Pack license

Problem

Possible cause

Possible solution

The Intelligent Networking
Pack license is installed but I

cannot uninstall it.

This is correct behavior of
ProLiant Essentials licensing.
After installed on the system,

the license is "attached" to the
server and cannot be revoked.

The license stays with that

server for the life of the server.
The license is attached to the

server serial number, so a

change in server's name or IP

address will not jeopardize
the license.

N/A

Using Virus Throttle

Problem

Possible cause

Possible solution

The Virus Throttle Status and

Configuration utility Status
tab indicates that "virus-like"

activity is occurring.

A virus has infected your

server.
OR
A non-virus program is
exhibiting "virus-like" behavior

by making more connections

to more unknown hosts than
the Virus Throttle

Configuration parameter

settings.

In a time-sensitive manner, identify the

program or programs responsible for the
"virus-like" behavior.
If the program or programs is/are unknown,
treat as a virus.
If the program or programs is/are known,

then reconfigure the Virus Throttle
Configuration parameters to not trigger on

such normal or expected activity

This manual is related to the following products: