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Contents 3
Contents
HP Insight Diagnostics overview ..................................................................................................... 5
Introduction .............................................................................................................................................. 5
Key features and benefits ........................................................................................................................... 5
Theory of operation ................................................................................................................................... 6
System requirements .................................................................................................................................. 6
Getting started.............................................................................................................................. 7
Installing the Online Edition ........................................................................................................................ 7
Removing HP Survey Utility ............................................................................................................... 7
Installing HP Insight Diagnostics for Windows® Online Edition.............................................................. 7
Installing HP Insight Diagnostics for Linux Online Edition....................................................................... 8
Starting the Online Edition.......................................................................................................................... 8
Starting HP Insight Diagnostics for Windows® Online Edition ............................................................... 8
Starting HP Insight Diagnostics for Linux Online Edition from the HP System Management Homepage ........ 9
Starting the Online Edition from a browser ....................................................................................... 10
Using the Online Edition from a command line.................................................................................. 12
Starting the Offline Edition........................................................................................................................ 13
Starting from an HP SmartStart CD .................................................................................................. 13
Starting from an HP Documentation CD ............................................................................................ 14
Using HP Insight Diagnostics ........................................................................................................ 15
Using the Survey tab................................................................................................................................ 15
Scheduling a survey....................................................................................................................... 16
Saving Survey configuration information........................................................................................... 16
Deleting a Survey session ............................................................................................................... 17
Comparing configurations .............................................................................................................. 17
Using the Diagnose tab............................................................................................................................ 18
Using the Test tab (HP Insight Diagnostics Offline Edition only) ...................................................................... 19
Running a Quick test...................................................................................................................... 20
Running a Complete test................................................................................................................. 21
Running a Custom test.................................................................................................................... 21
Using the Status tab................................................................................................................................. 22
Viewing Diagnose test status ........................................................................................................... 22
Viewing offline test status................................................................................................................ 23
Using the Log tab .................................................................................................................................... 24
Diagnosis Log tab.......................................................................................................................... 25
Test log ........................................................................................................................................ 26
Error Log tab................................................................................................................................. 26
Integrated Management Log tab...................................................................................................... 27
Help tab................................................................................................................................................. 28
About HP Insight Diagnostics........................................................................................................... 29
Error Codes .................................................................................................................................. 29
Test Components ........................................................................................................................... 30
Saving and printing information in HP Insight Diagnostics............................................................................. 31
Exiting HP Insight Diagnostics ................................................................................................................... 32
Uninstalling HP Insight Diagnostics Online Edition ....................................................................................... 32
Uninstalling HP Insight Diagnostics from a Windows server................................................................. 32
