Using the log tab – HP Insight Diagnostics User Manual
Page 24
Using HP Insight Diagnostics 24
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Failed: The device failed the test, or the test itself failed. A failure indicates that additional testing
should be performed on the device.
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Further Troubleshooting Required: A communication problem exists that could be related to the
health of the device. Perform additional troubleshooting procedures to determine the problem or
use the Custom test option on the Test tab to retest the device.
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Abnormal termination: The test terminated abnormally.
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Test Progress displays the progress of the testing.
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Time displays the time elapsed for the specific test.
To cancel the test in progress, click the Cancel button.
To repeat the testing, click the Retest button.
To view all test failure information, view the Error Log on the Log tab.
Using the Log tab
The Log tab includes four logs containing historical testing and diagnosis information:
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Diagnosis Log displays the following details on the tested devices after Diagnose completes:
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The Pass/Fail status
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The list of devices diagnosed
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The number of times Diagnose ran
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The number of times the test failed
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The number of times the test passed
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The time it took to run Diagnose on each device during the last execution