Actiontec electronic MI408 User Manual

Page 115

112

Actiontec Broadband Router User Manual

113

Chapter 9 Troubleshooting

How do I find out what IP address my computer is using?
Windows 95, 98, 98SE, and Me - Select Start, Run, and type “winipcfg.” Press Enter.
When the “Winipcfg” window appears, ensure your network device is selected.

Windows NT, 2000, and XP - Select Start, Run and type “cmd.” Press Enter. When
the command screen appears, type “ipconfig” and press Enter.

My computer cannot connect to the Internet via MoCA. What should I do?
First, check the connection, and make sure all cables are connected correctly.
Then make sure the

NIM

is still connected, and check the Ethernet connection

to the

NIM

from the computer. A computer cannot be connected directly via a

cable; it must go through a

NIM

to connect. The

NIM

converts the

signal to an Ethernet signal the computer can understand.

I used DHCP to configure my network. Do I need to restart my computer to
refresh my IP address?
No. Follow these steps to refresh the

address:

Windows 95, 98, 98SE, and Me - Select Start, Run, type “winipcfg,” and press
Enter. Ensure the Ethernet adapter is selected in the device box. Press the
Release_all button, then press the Renew_all button.

Windows NT 4.0 and 2000 - Select Start, Run, type “cmd,” and press Enter. At the
DOS prompt, type “ipconfig /release,” then type “ipconfig /renew.”

Windows XP - Unplug the Ethernet cable or wireless card and plug it back in.

I cannot access the Router’s Graphical User Interface? What should I do?
If you cannot access the Router’s Graphical User Interface, make sure the com-
puter connected to the Router is set up to dynamically receive an

address.

I have an FTP or Web server on my network. How can I make it available to
users on the Internet?
For a Web server, enable port forwarding for port

8088

to the

address of the

server and set up the Web server to receive on that port, as well. (Configuring the
server to use a static

address is recommended.)

For an

FTP

server, enable port forwarding for port

to the

address of the

server. (Configuring the server to use a static

address is recommended.)