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Determing the problem – Bosch WAP24200UC User Manual

Page 30

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30

Determing the Problem

Problem

Possible cause(s)

Solution(s)

Washer door cannot be

opened.

Child lock is activated.

Deactivated Child lock (press and hold Start/Pause for

5 seconds).

A power failure occured.

If a cycle is interrupted by a power failure, it will

resume when the power is restored.

Cycle is running, or water level is

high or hot.

Wait until the cycle ends.

Electric power cord has become

loose or unplugged.

Make sure the electric cord is securely plugged in.

Cycle selector turned to Off before

end of cycle.

Turn the cycle selector to a cycle.

Select No spin.

In order to exit the cycle, set the cycle selector to

Spin/Drain or select a spin speed range, then press

the Start/Pause button.

Emergency door lock released is

activated.

~ Emergency door lock release; Page 29

Door still cannot be

opened, even after

turning the washer Off

and back on again.

Child lock is activated

Deactivated Child lock (press and hold Start/Pause for

5 seconds).

Door is locked for safety reasons

(high water level, temperature of

water hot, or high drum speed

(drum is turning).

Wash cycle time is

increaed.

Your washer utilizes sensors to

monitor certain characteristics of

the wash load. Increases in wash

cycle time could be due to:

Solutions are based on the specific reason the wash

time has been extended.

Excess suds.

Use less detergent.

The automatic unbalanced load

detection system spins the laundry

several times to ensure even distri-

bution.

Always load the washer with a mixture of large and

small wash items (easier to distribute in the drum).

Cycle does not start -

Start/Pause flashes.

Start/Pause button not pressed /

selected?

Press the Start/Pause button to start the cycle.

Washer door is not closed properly. Check if laundry is caught in the door. Close the door

until a click is heard, the cycle should start.

Cycle does not start -

Delay start-Time is dis-

played.

Cycle ending time has been

selected and activated.

Wash cycle will begin at proper time to complete at

the selected finish time.

Cycle does not start -

D

symbol flashes.

Child lock is activated.

Deactivate Child lock (press and hold Start/Pause for

5 seconds).

Detergent residue

remains in the deter-

gent dispenser.

Dry detergent may have been damp

or lumpy.

Clean and dry the detergent dispenser.

Excess liquid detergent may have

been added.

See Adding the correct amount of HE detergent to

determine proper detergent usage.

Use the dosing cup for liquid deter-

gent when dosing powder deter-

gent. Powder detergent may have

been damp or lumpy.

Clean and dry the detergent dispenser.

Water does not appear

to be coming into the

washer, or detergent is

not washed away.

Start/Pause selected?

Select Start/Pause.

Water faucet not turned on.

Turn on water faucet.

Supply hose kinked or pinched

(reduce flow).

Eliminate the cause.

Water supply hose strainers

clogged.

Clean the water inlet strainers.

Water pressure too low.

Eliminate the cause.