Cop y – Canon Wireless File Transmitter WFT-E4 II A User Manual

Page 97

Responding to Error Messages

Is the pairing software running?

Start the pairing software and follow the instructions to re-establish the connection. (p.48)

Are the transmitter and wireless LAN terminal configured with the same encryption
key for authentication?

This error occurs if the encryption keys do not match when the authentication method for
encryption is [Open system].
The setting is case-sensitive, so check upper- and lower-case characters. Make sure the
correct encryption key for authentication is entered on the transmitter. (p.26)

Are the target computer and wireless LAN terminal on?

Turn on the target computer and wireless LAN terminal.

What to check on the transmitter

On the transmitter, the network setting is [Auto setting] or the IP address setting is
[Auto assign]. Does the error occur under these settings?

If no DHCP server is used, set the transmitter’s network setting to [Manual setting] and
IP address setting to [Manual setting]. (p.29)

What to check on the DHCP server

Is the DHCP server on?

Turn the DHCP server on.

Are there enough addresses for assignment by the DHCP server?

Increase the number of addresses assigned by the DHCP server.

Remove devices assigned addresses by the DHCP server from the network to reduce the
number of addresses in use.

Is the DHCP server working correctly?

Check the DHCP server settings to make sure it is working correctly as a DHCP server.

If applicable, ask your network administrator to ensure the DHCP server is available.

11: Connection target not found

12: Connection target not found

21: No address assigned by DHCP server

Responding to Error Messages 21 - 26
Also check the following points when responding to errors numbered 21 - 26.
Are the transmitter and wireless LAN terminal configured with the same encryption key for
authentication?

This error occurs if the encryption keys do not match when the authentication method for
encryption is [Open system]. The setting is case-sensitive, so check upper- and lower-case
characters. Make sure the correct encryption key for authentication is entered on the transmitter.
(p.26)

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