Canon Wireless File Transmitter WFT-E4 II A - Manual (Page 104)

104
Responding to Error Messages
What to check on the transmitter
On the transmitter, is the [Login name] entered correctly?
X Check the logon name for accessing the FTP server. The setting is case-sensitive, so
check upper- and lower-case characters. Make sure the correct logon name is entered on
the transmitter. (p.35)
On the transmitter, is the [Login password] entered correctly?
X If a logon password is configured on the FTP server, check the upper- and lower-case
characters to make sure the password on the transmitter matches it. (p.35)
What to check on the FTP server
Do the user rights for the FTP server allow reading, writing, and log access?
X Configure the FTP server’s user rights to allow reading, writing, and log access.
Is the folder specified as the transfer destination on the FTP server named with
ASCII characters (p.31)?
X Use ASCII characters for the folder name.
What to check on the FTP server
The connection was terminated by the FTP server.
X Restart the FTP server.
Do the user rights for the FTP server allow reading, writing, and log access?
X Configure the FTP server’s user rights to allow reading, writing, and log access.
Do user rights allow access to the target folder on the FTP server?
X Configure the user rights for access to the target folder on the FTP server to allow saving
images from the transmitter.
Is the FTP server on?
X Turn the FTP server on. The server may have been turned off because of an energy-
saving mode.
Is the hard disk of the FTP server full?
X Increase available space on the hard disk.
45: Cannot login to FTP server. Error code received from server.
46: For the data session, error code received from FTP server
COP
Y