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5 troubleshooting, Overview, Identifying your problem – Brother MFC-8810DW User Manual

Page 27: Troubleshooting

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Overview

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This chapter explains how to resolve typical network problems you may encounter when using the Brother
machine. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother
Solutions Center at: (http://solutions.brother.com/).
Please go to the Brother Solutions Center at (http://solutions.brother.com/) and click Manuals on your model
page to download the other manuals.

Identifying your problem

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Make sure that the following items are configured before reading this chapter.

Go to the page for your solution from the lists below

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Error messages when using the Scan to Network feature
See Error messages when you use the Scan to Network feature uu page 25

Troubleshooting

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First check the following:
The power cord is connected correctly and the Brother machine is turned on.
All protective packaging has been removed from the machine.
The toner cartridges and drum unit are installed correctly.
The front and back covers are fully closed.
Paper is inserted correctly in the paper tray.