Brother HL-2170W - Manual (Page 105)

Troubleshooting
97
6
Solving print problems
6
Problem Recommendation
The printer prints unexpectedly
or it prints garbage data. „ Make sure that the printer cable is not too long. We recommend that you use a
USB cable that is no longer than 2 meters (6.5 feet).
„ Make sure that the printer cable is not damaged or broken.
„ If you are using an interface-switching device, remove it. Connect your computer
directly to your printer, and then try again.
„ Make sure that you have chosen the correct printer driver with ‘Set as Default
Printer’.
„ Make sure that the printer is not connected to the same port that is also
connected to a storage device or scanner. Take away all other devices and
connect the port only to the printer.
„ Turn off the Status Monitor.
The printer cannot print full
pages of a document. An error
message Memory Full
appears. „ Press the Go button to print the remaining data in the printer memory. Cancel the
print job if you want to delete the remaining data in the printer memory. (See Go
button on page 55.)
„ Reduce the complexity of your document or reduce the print resolution.
The printer cannot print full
pages of a document. An error
message Print Overrun
appears. „ Press the Go button to print the remaining data in the printer memory. Cancel the
print job if you want to delete the remaining data in the printer memory. See Go
button on page 55.
„ If this does not clear the error, reduce the complexity of your document or cut the
print resolution.
„ (HL-2150N / HL-2170W only)
Change the following settings in the supplied Windows
®
driver and try again. The
best combination of these settings will vary depending on your document:
• Graphics mode 1
• TrueType mode
1
• Use Printer TrueType ® Fonts 1
1 Choose the Advanced tab, click the Print Quality icon, and then choose Manual in Print Setting
and click the Setting... button.
The headers or footers appear
when the document displays on
the screen but they do not show
up when it is printed. „ Adjust the top and bottom margins of your document.