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Initial troubleshooting checklist – Acer Altos G330 Series User Manual

Page 105

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Initial troubleshooting checklist

Use the checklist below to eliminate the possible cause for the problem
you’re encountering.

AC power is available at the wall outlet?

Is the power supply module properly installed?

Is the system power cord properly plugged into the power supply
module socket? and connected to a NEMA 5-15R outlet for
100-120 V or a NEMA 6-15R outlet for 200-240 V?

Are all peripheral cables correctly connected and secured?

Did you press the power button to turn the server on (power
indicator should be lit green)?

Are all device drivers properly installed?

Is the hard disk drive properly formatted and configured?

Are the BIOS configuration settings correct?

Is the operating system properly loaded?

Refer to the operating system documentation.

Are all hardware components compliant with the tested
components lists?

Are all internal cables correctly connected and secured?

Is the processor fully seated in its mainboard socket?

Are all standoffs in the proper location and not touching any
components, causing a potential short?

Are all add-in expansion cards fully seated in their slots?

Are all system jumpers correctly set?

Are all switch settings on add-in boards and peripheral devices
correct?

To check these settings, refer to the manufacturer’s
documentation that comes with them. If applicable, ensure that
there are no conflicts (e.g., two add-in boards sharing the same
interrupt).

This manual is related to the following products: