Customer service & warranty, General safety instructions, Personal safety precautions – ProMariner TruePower 600-1200 User Manual
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C u s t o m e r S e r v i c e & W a r r a n t y
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Customer Service & Warranty
We are committed to customer satisfaction and value your business. If at any time
during the warranty period you experience a problem with your new TruePower Inverter
simply call us at 1-800-824-0524 during standard business hours (8:30 AM – 5 PM
Eastern Time) for technical support.
TRUEPOWER
TWO YEAR LIMITED FACTORY WARRANTY
Each product is guaranteed against defects in material and workmanship to the original consumer in normal
use for two full years from the date of purchase. On Board Solutions and Professional Mariner, LLC at its
discretion will repair or replace free of charge any defects in material or workmanship. The following
conditions apply:
• Warranty is calculated from date of manufacture if not registered within two weeks of sale.
• Warranty void if damage occurs due to negligent repairs.
• Customer is responsible for returning the product to On Board Solutions and Professional
Mariner, LLC. inbound shipping costs must be prepaid.
• This warranty does not cover blemishes due to normal wear and tear or damages caused
by accidents, abuse alterations or misuse.
Purchase or other acceptance of the product shall be on the condition and agreement that On Board Solutions and
Professional Mariner SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.
(Some states do not allow the exclusion or limitation of consequential damages, so the above limitations may not
apply to you.) This warranty is made in lieu of all other obligations or liabilities on the part of Onboard Solutions and
Professional Mariner. Additionally, On Board Solutions and Professional Mariner neither assumes nor authorizes
any person for any obligation or liability in connection with the sale of this product.
To make a claim under warranty, call Factory Service at 1-800-824-0524. Follow the company’s return policy, which
will be provided by the company. On Board Solutions and Professional Mariner will make its best effort to repair
or replace the product, if found to be defective within the terms of the warranty, within 30 days after return of the
product to the company. On Board Solutions and Professional Mariner will ship the repaired or replaced product
back to the purchaser.
The GFCI is covered by a 90 day warranty limitation, as the life of a GFCI in a harsh, humid, outdoor marine
environment cannot be guaranteed. The GFCI is a standard off the shelf serviceable / replaceable component
in the TruePower Inverter Series. Please contact Customer Service for additional assistance.
This warranty provides to you specific legal rights and you may also have other rights, which vary from state to
state. This warranty is in lieu of all other, expressed or implied.
OBS & Professional Mariner, LLC.
Factory Service Center
200 International Drive, Suite 195
Portsmouth, NH 03801
Service Phone: 1-800-824-0524
Phone: (603) 433-4440
Fax: (603) 433-4442
Visit us on the web at: www.promariner.com
www.onboardsolutions.biz
S a f e t y & P r e c a u t i o n s
General Safety Instructions
Before installing and using your new inverter, read all appropriate sections of this
guide and any cautionary markings on the inverter, batteries and on your appliances.
1. CAUTION: Do not operate the inverter if the carton or unit has significant damage
from being dropped or crushed, received a direct hit of force or is otherwise damaged.
2. CAUTION: Do not dismantle the inverter. Call the factory directly when service or
repair is required. Incorrect assembly may result in risk of electrical shock or fire.
3. CAUTION: To reduce the risk of electrical shock, disconnect both AC and DC power
from the inverter prior to any maintenance or cleaning.
4. CAUTION: Protect the inverter from rain, snow water and spray.
5. CAUTION: Internal inverter components remain charged after power is disconnected.
6. CAUTION: As a precaution - Keep Children away from the inverter and its components!
The same potentially hazardous or lethal AC power that is found in a normal household
110AC power outlet can be found in the TruePower inverter.
7. CAUTION: Under no circumstance should the user connect live AC (household) power
to the inverter’s AC receptacles. The inverter will become damaged even if it is switched
off. This unit can only take 12V DC battery power and invert it to 110V AC household
power. This unit is not a battery charger!
8. CAUTION: For an ABYC E-11 compliant installation, this Inverter must be installed
with an inline fuse in the positive (+) cable on the DC side of the inverter (between the
battery and the inverter) at a distance of seven inches from the battery connection
(Please see Specifications Table in this Manual for correct sizing).
Personal Safety Precautions
1. Someone should be within the range of your voice or close enough to come to
your aid when installing power inverters or working near lead acid batteries.
2. Wear complete eye protection and protective clothing. Avoid touching eyes while
working on or with batteries. Have plenty of soap and water nearby in case of battery
acid comes in contact with skin, clothing or eyes.
3. If battery acid comes in contact with skin or clothing, wash immediately with soap
and water. If acid enters the eye (s) flood eye (s) with running water for at least 10
minutes and get medical attention immediately.
4. Never smoke or allow a spark or a flame in the vicinity of a battery or engine.
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