Avaya 15-601040 - Manual (Page 3)

1400 Series Phone User Guide Page 3
15-601040 Issue 06d (Monday, March 19, 2012) IP Office
Contents
Contents
Introduction 1.
..................................................................... 9 1.1 Important Safety Information
..................................................................... 10 1.2 '08 Phones
..................................................................... 11 1.3 '16 Phones
..................................................................... 12 1.4 Button Modules
..................................................................... 13 1.5 Phone Keys
..................................................................... 14 1.6 The Phone Stand
..................................................................... 15 1.7 Labels
..................................................................... 15 1.8 The Main Phone Menus
..................................................................... 17 1.9 Other Menus
..................................................................... 18 1.10 Phone Status Letters
..................................................................... 19 1.11 Appearance Buttons/Menu
............................................................................ 20 1.11.1 Using the Appearance Menu
............................................................................ 21 1.11.2 Call Apperance Buttons
............................................................................ 23 1.11.3 Bridged Appearance Buttons
............................................................................ 25 1.11.4 Call Coverage Buttons
............................................................................ 27 1.11.5 Line Appearance Buttons
Making Calls 2.
..................................................................... 31 2.1 En-Bloc Dialing
..................................................................... 32 2.2 Call Soft Key Options
..................................................................... 33 2.3 Calling a Person from the Contacts List
..................................................................... 33 2.4 Calling a Person from the Call Log
..................................................................... 34 2.5 Redialling a Previous Number
..................................................................... 34 2.6 Making a Page Call
..................................................................... 35 2.7 Withholding Your Number
..................................................................... 36 2.8 Adjust the Call Volume
..................................................................... 36 2.9 Muting a Call
..................................................................... 36 2.10 Ending Calls
Answering Calls 3.
..................................................................... 39 3.1 Divert a Call to Voicemail
..................................................................... 39 3.2 Ignore an Incoming Call
..................................................................... 39 3.3 Answering a Page Call
..................................................................... 39 3.4 Auto Answer
..................................................................... 40 3.5 Call Pickup
Redialling 4.
..................................................................... 42 4.1 Redial a Call (One Mode)
..................................................................... 42 4.2 Redial a Call (List Mode)
..................................................................... 43 4.3 Selecting Your Redial Mode
..................................................................... 44 4.4 View Call Details
..................................................................... 44 4.5 Add a Call to Your Contacts
Holding and Parking Calls 5.
..................................................................... 47 5.1 Holding Calls
............................................................................ 47 5.1.1 Holding a Call
............................................................................ 47 5.1.2 Taking a Call Off Hold
............................................................................ 48 5.1.3 Switching Between Calls
............................................................................ 48 5.1.4 Transfer a Held Call
..................................................................... 49 5.2 Parking Calls
............................................................................ 50 5.2.1 Park Using the Menu
............................................................................ 50 5.2.2 Unpark (Features Menu)
............................................................................ 50 5.2.3 Unpark (Status Menu)
Transferring Calls 6.
..................................................................... 52 6.1 Transfer to Voicemail
..................................................................... 52 6.2 Transferring a Held Call
Account Codes 7.
..................................................................... 54 7.1 Forced Account Code Entry
..................................................................... 54 7.2 Manual Account Code Entry
Conference Calls 8.
..................................................................... 56 8.1 Starting a Conference
..................................................................... 56 8.2 Adding a Call to a Conference
..................................................................... 57 8.3 Viewing Conference Details
..................................................................... 57 8.4 Dropping/Muting Parties
..................................................................... 57 8.5 Holding a Conference Call
Headset Operation 9.
..................................................................... 60 9.1 Headset Volume
..................................................................... 60 9.2 Default Handsfree Audio Path
Handsfree Speaker Operation 10.
..................................................................... 62 10.1 Speaker Volume
..................................................................... 62 10.2 Default Handsfree Audio Path
Contacts/Directory 11.
..................................................................... 65 11.1 Viewing Contacts Details
..................................................................... 66 11.2 Make a Call from the Directory
..................................................................... 66 11.3 Using the Directory for Other Functions
..................................................................... 67 11.4 Adding a New Contact
............................................................................ 68 11.4.1 Add a Contact from the Call Log
............................................................................ 68 11.4.2 Add a Contact from the Redial List
..................................................................... 69 11.5 Editing a Contact
..................................................................... 70 11.6 Deleting a Contact
Call Log 12.
..................................................................... 73 12.1 Using the Call Log
..................................................................... 73 12.2 Making a Call from the Call Log
..................................................................... 74 12.3 Viewing Call Details
..................................................................... 75 12.4 Deleting a Record
..................................................................... 75 12.5 Deleting All Records
..................................................................... 76 12.6 Adding a Record to Your Contacts
Voicemail 13.
..................................................................... 78 13.1 Message Waiting Indication
..................................................................... 79 13.2 Checking Messages
..................................................................... 80 13.3 Sending a Message
..................................................................... 81 13.4 Mailbox Greeting
..................................................................... 82 13.5 Email Mode
..................................................................... 83 13.6 Changing Your Voicemail Code
..................................................................... 83 13.7 Voicemail On/Off
..................................................................... 84 13.8 Transfer to Voicemail
..................................................................... 84 13.9 Send a Call to Voicemail
..................................................................... 84 13.10 Visual Voice
Logging In/Out 14.
..................................................................... 87 14.1 Logging In
............................................................................ 87 14.1.1 Logging In on a Phone Already in Use
............................................................................ 87 14.1.2 Logging In on a Not Logged In Phone
..................................................................... 87 14.2 Logout