Badger Meter M-Series M2000 - Manual (Page 3)

Installation & Operation Manual
Page 3 August 2012
TROUBLESHOOTING
Display Message Description Recommended Action
TOKEN NOT
SUPPORTED
Token is not supported. Token is previously formatted for an alternate feature (for
instance, data logging). New token is required.
TOKEN NOT INSERTED Token operation cannot be performed
because no memory token is detected.
Please ensure the memory token is seated firmly into the
socket located on the amplifier.
TOKEN IS PROTECTED Token is write protected.
Re-programming the token is not
allowed.
Token must be replaced or re-initialized. Re-initializing
token requires special access over MODBUS interface.
Contact tech support for details.
TOKEN IS CORRUPTED Bad checksum found within the
memory token.
Token is not usable in current state. Operator must follow
steps to re-program the token.
Symptom Recommended Action
Meter is not being restored with contents
on token during power on load.
If meter is secured, un-secure the meter, then retry the restore operation. The
restore operation will re-enable security only if the security pins are stored to
the token. Otherwise, operator must manually re-enable security.
Meter is not being restored with
contents.
Ensure meter firmware is at firmware revision v1.11 or later.
Token Errors are reported in the Error List. Parameter stored in token is corrupted. Token must be re-programmed.
Parameter on token does not exist in meter. Can be ignored if programming a
meter with older firmware.