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10 general information, 1 packaging, 2 return of goods – Thermo Fisher Scientific Alpha RES 1000 User Manual

Page 31: 3 guidelines for returning unit for repair, General information, Ackaging, Eturn of, Oods, Uidelines for, Eturning

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Operating Instructions

Alpha RES 1000

24

Accessories

Assembly Accessories

Product Description

Code no.

Resistivity Cell, up to 20m

Ω; Cell constant, K=0.01 with integrated Pt 100,

Material SS316 and 25ft cable (open-ended)

EC-CS10-0-01S

Resistivity Cell, up to 20m

Ω; Cell constant, K=0.01 with integrated Pt 100,

Material Titanium and 25ft cable (open-ended) – Ultrapure water applications

EC-CS10-0-01T

Resistivity Cell, 0.10 – 2.00m

Ω; Cell constant, K=0.1 with integrated Pt 100,

Material SS316 and 25ft cable (open-ended)

EC-CS10-0-1S

Note: Above Resistivity Cells can has a pressure tolerance of up to 6 bar. Please ask your authorised

distributor or dealer for prices.

10 General Information

Thermo Scientific Instruments warrants this product to be free from significant deviations in material and
workmanship for a period of one year from the date of purchase. If repair is necessary and has not been the
result of abuse or misuse within the warranty period, please return by freight pre-paid and amendment will be
made without any charge. Thermo Scientific Instruments’ Customer Service Dept. will determine if product
problem is due to deviations or customer abuse. Out of warranty products will be repaired on a charge basis.

10.1 Packaging

The instrument is packaged in a corrugated box with a warranty card, instruction manual and the following
accessories:

ƒ

17-way and 5-way (right-angled) terminal block [1 unit each]

ƒ

side threaded rod with catch [2 units]

ƒ

receptacle cable lug [1 unit]

ƒ

rubber gasket [1 unit]

10.2 Return of Goods

Authorisation must be obtained from Thermo Scientific Instruments’ Customer Service Dept. to issue a RGA
(Return of Goods Authorisation) number before returning items for any reason. When applying for authorisation,
please include data requiring the reason of return. Items must be carefully packed to prevent damage in
shipment and insured against possible damage or loss. Thermo Scientific Instruments will not be responsible
for any damage resulting from careless or insufficient packing.

Warning: Shipping damage as a result of inadequate packaging is the user/distributor’s

responsibility, whoever applicable. Please follow the guidelines below before shipment.

10.3 Guidelines for Returning Unit for Repair

Use the original packaging material, if possible when shipping the unit for repair. Otherwise wrap it with bubble
pack and use a corrugated box for better protection. Include a brief description of any faults suspected for the
convenience of Customer Service Dept., if possible.