Troubleshooting – WEN 56405 Power Pro 4050 Watt User Manual
Page 30
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TROUBLESHOOTING
IMPORTANT: If trouble persists please call our customer help line at (800) 232-1195 M-F 8-5
Central Time.
Problem
Cause
Solution
Engine switch is set
to "OFF".
Set engine switch to "ON".
Fuel valve is turned
to "OFF".
Turn fuel valve to "ON" position.
Choke is open.
Close the choke.
Engine is out of fuel. Add gasoline.
Engine is filled with
contaminated or old
gasoline.
Change the gasoline in the engine.
Spark plug is dirty. Clean spark plug.
Spark plug is
broken.
Replace spark plug.
Generator is not on
level surface.
Move generator to a level surface to prevent low oil shutdown
from triggering.
Oil is low
Add or replace oil.
Engine will not
start
Air cleaner is dirty. Clean or replace air cleaner.
Circuit reset button
is off.
Wait for 2 minutes and push the circuit reset button to the
"ON" position.
Bad connecting
wires/cables.
If you are using an extension cord, try a different one.
Bad electrical device
connected to
generator.
Try connecting a different device.
Engine runs but
there is no
electrical output
Brush is worn.
Replace the brush.
Generator is
overloaded
Perform these steps:
1. Turn off all electrical devices.
2. Unplug all electrical devices.
3. Turn off generator.
4. Wait several minutes.
5. Restart generator.
6. Try connecting fewer electrical loads to the generator.
Generator runs but
does not support
all electrical
devices
connected.
Short in one of the
connected devices. Try disconnecting any faulty or short-circuited electrical loads.
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