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Troubleshooting & faq – USGlobalsat GH-625B User Manual User Manual

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GH-625

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11. Troubleshooting & FAQ

1. Why can’t GH-625M receive heart rate signal?

Solution:

(1). Check if you correctly wear the heart rate monitor or not.
(2). Turn on the Heart Rate Alert function in GH-625M.
(3). If it is still not working, check the battery of Heart Rate monitor.


2. Why does it show “PC com port error” when I download data?

Solution:

(1). Please check if the USB driver is installed or not.
(2). Connect GH-625 to your PC with the USB cable.
(3). Double click the “GH625 GS-Sport Training GYM” icon from desktop

to start the application.

(4). From menu bar click “Settings” / “Configurations”, and click “Scan

COM Port” button. COM port will be automatically scanned.


3. What’s the difference between 625B and 625M?

Solution:

(1). “B” stands for basic model (without HRM).
(2). “M” means heart rate monitor supporting (HRM).


4. Why GH-625M/615M can’t receive heart rate signal well?

Solution:

(1). Check if you correctly wear the heart rate belt or not.
(2). Wet the sensors with water or a water-based conducting
gel to ensure good contact.
(3). Turn on the Heart Rate Monitor function in GH-625M.
(4). If it is still not working, check the battery of Heart Rate

monitor.


5. Why does it show “PC com port error” when I download data?

Solution:

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