Avaya OFFICE 5410 - Manual (Page 55)

Call Forwarding System Features - Page 55
IP Office 5410 User’s Guide System Features - Page 55
40DHB0002UKEY – Issue 1 (7th February 2005) Call Forwarding
Call Forwarding
Your calls can be forwarded to another extension or an external number either when
you are away from your desk (on no answer), when your extension is busy, and all
calls (for example when you go on holiday).
• To switch forward direct station (i.e. not Hunt Group*) calls on dial *01, to switch it
off dial *02.
• To switch forward on busy on dial *03, to switch it off dial *04.
• To switch forward on no answer on dial *05, to switch it off dial *06.
• To set the number to which your calls are forwarded dial *07*201#, forwarding to
201 in this example.
* To forward Hunt Group Calls On/Off, use *50 and *51 respectively.
Diverting Calls
You can divert your calls to another extension.
Note:
If you do not answer calls at the temporary extension, they are forwarded to
your own voicemail or call forwarding number.
At another extension:
• *12*N# from the extension you are temporarily using (where N is your extension
number). Hence, calls to your extension will be diverted to the extension you are
temporarily using.
• *13*N# to re-direct the calls back to your own extension, before you
return to it.
At your own extension:
• *14*N# from your own extension (where N is the extension to which you want your
calls diverted..
• *14*# to cancel either feature from your own extension.
Do Not Disturb
You may choose to receive no calls at all or only those from particular callers on your
exceptions list:
• To switch Do Not Disturb on (with or without exceptions) dial *08, to switch it off dial
*09.
• *10*N# to add a number to the exception list.
• *11*N# to delete a number from the exception list.
Note: Your callers, other than your exceptions, either hear busy tone or are re-
directed to your voicemail.