Maintenance, Support – Axis Communications Video Server 243Q Blade User Manual
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AXIS 243Q Blade - System options
Maintenance
• Restart - The video server is restarted without changing any of the settings. Use this
method if the unit is not behaving as expected.
• Restore - The video server is restarted and most current settings are reset to factory
default values. The settings that are not affected are:
• the boot protocol (DHCP or static)
• the static IP address
• the default router
• the subnet mask
• the system time
• Default - The default button should be used with caution. Pressing this will return all of
the video server's settings to the factory default values (including the IP address)
• Upgrade Se
rver - See Upgrading the firmware, on page 53.
• Backup - Click this button to take a backup of all parameters, and any user-defined
scripts. It would then be possible to return to a previous configuration if settings are
changed and there is unexpected behavior.
• Restore - click the Browse button to locate the saved backup file (see above) and then
click the Restore button. The settings will be restored to the previous configuration.
Note:
Backup and Restore can only be used on the same unit running the same firmware. This feature is not
intended for multi-configurations or for firmware upgrades. Otherwise you can use the Axis Camera Man-
agement to download the latest firmware.
Support
Support Overview
The Support Overview page provides valuable information on troubleshooting and contact
information, should you require technical assistance.
System Overview
The System Overview page provides an overview of the current network, security, event
and camera settings.
Logs & Reports
When contacting Axis support, please be sure to provide a valid Server Report with your
query. The Access Log is automatically included in the server report.
Information
This page gives you access to the following log files and reports that may prove useful
when troubleshooting a problem or when contacting the Axis support web.
System Log - Provides information about system events.