2 frequently asked questions, 3 troubleshooting, Frequently asked questions — 21 – PreSonus Monitor Station V2 User Manual
Page 25: Troubleshooting — 21
Monitor Station V2 Owner’s Manual
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5.2
Frequently Asked Questions
Why can’t I hear the Talkback microphone?
Only headphones whose Source switch is in the Cue (down)
position can hear the Talkback microphone.
Why do I see levels on the LED meter but I can’t hear anything through the speakers?
The LED meter measures the Monitor Station V2’s input,
so seeing a level is only half the story.
• Connect and calibrate your speakers according to Section 2.1.6.
• Ensure the correct Speaker Select button is lit and that its
rear-panel Speaker Level Adjust knob is turned up.
• The Main Output Level knob may be turned down. Disengage the Talk, Mono,
Mute, and Dim buttons and then slowly turn up the Main output level knob.
• Move your speakers to a different output to verify its
original outputs are functioning properly.
• Connect the input source directly to your speakers to
verify the speakers are functioning properly.
I have everything turned all the way up, but my speakers still aren’t loud enough. What gives?
The Monitor Station V2 is not an amplifier. Its speaker outputs should be
connected to the inputs of a powered speaker or to a speaker amplifier. The
only outputs with separate gain controls are the headphone amplifiers.
Why doesn’t the Main output level knob control the Main Out L/R line outs?
The Main L/R line outs are for devices requiring a signal unaffected by the
Monitor Station V2’s controls, such as an external digital or CD recorder.
Why won’t the Monitor Station V2 change modes for me?
• You must be holding down the mode-changing button
the instant the power switch is flipped on.
• Set the mode according to Section 2.3.
• You can only set one mode per power-up, so don’t
try to hold two buttons down at once.
5.3
Troubleshooting
Please check the PreSonus Web site (www.presonus.com)
regularly for updates and support documentation.
Online technical support is available at http://www.presonus.
com/support/Contact-Technical-Support.
Technical support is available via email at [email protected].
PreSonus telephone technical support is available to customers in the USA on
Monday through Friday from 9 a.m. to 5 p.m. Central Time by calling 1-225-
216-7887. Customers outside of the USA should contact their national or
regional distributor for telephone technical support. A list of international
distributors is provided at www.presonus.com/buy/international_distributors.