Stuart Turner Techflo QT 50TNH - Manual (Page 19)

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9. THE TECHFLOW GUARANTEE
Congratulations on purchasing a Techflow pump.
We are confident this pump will provide many years of trouble free service as all our
products are manufactured to the very highest standard.
All Techflow Pumps are guaranteed to be free from defects in materials or
workmanship for 2 years from the date of purchase.
EXTEND YOUR PUMP GUARANTEE
The guarantee for your QT pump will run for a period of 2 years from the date of
purchase or date of manufacture, whichever is presented.
If the pump is installed in compliance with Fig. 5 of these instructions using either a
side mounted or top mounted Techflange the guarantee will be extended by one year
to 3 years from the date of purchase or manufacture.
The guarantee period in respect of any product(s) repaired or replaced under the
terms of the guarantee shall be that of the above period which remains unexpired.
Within the guarantee period we will repair, free of charge, any defects in the pump
resulting from faults in material or workmanship, repairing or exchanging the whole unit
as we may reasonably decide.
Not covered by this guarantee: Damage arising from improper use, unauthorised
repair, normal wear and tear and defects which have a negligible effect on the value or
operation of the pump.
Reasonable evidence must be supplied that the product has been purchased within
the guarantee term prior to the date of claim (such as proof of purchase or the pump
serial number).
This guarantee is in addition to your statutory rights as a consumer. If you are in any
doubt as to these rights, please contact your local Trading Standards Department.
In the event of a claim please telephone ‘Techflow Technical Helpline’ on
01444 258017
Proof of purchase should accompany the returned unit to avoid delay in investigation
and dealing with your claim.
You should obtain appropriate insurance cover for any loss or damage which is not
covered by Techflow Products in this provision.
Please record here for your records.
TYPE NO. SERIAL NO. DATE PURCHASED