Yokogawa FU24F User Manual
Page 6

IM 12B6J8-01E-E
6
1.3 Warranty and Service
Yokogawa products are guaranteed free
from defects in workmanship and materials
under normal use and service for a period
of (typically) 12 months from the date of
shipment from the manufacturer. Individual
Sales organizations can deviate from the
typical warranty period, and the conditions
of sale relating to the original purchase
order should be consulted. Damage caused
by wear and tear, inadequate maintenance,
corrosion, or by the effects of chemical
processes is excluded from this warranty
coverage. In the event of a warranty claim,
the defective goods should be sent (freight
paid) to the Service Department of the
relevant Yokogawa Sales office for repair or
replacement (at Yokogawa’s discretion).
The following information must be included
in the letter accompanying the returned
goods:
• Model Code and Serial Number.
• Original Purchase Order and Date.
• Length of time in service and description
of the process.
• Description of the fault and circumstances
of the failure.
• Process/environmental conditions that
may be related to the failure of the sensor.
• Statement as to whether warranty or non-
warranty service is requested.
• Complete shipping and billing instructions
for return of material, plus the name and
phone number of a contact person that
can be reached for further information.
• Clean Statement
Returned goods that have been in
contact with process fluids must be
decontaminated and disinfected prior
to shipment. Goods should carry a
certificate to this effect, for the health and
safety of our employees. Material Safety
Data sheets must be included for all
components of the process to which the
sensor (options) has been exposed.
1.4 Serial Number definition
The Serial Number is defined by nine (9)
alphanumeric characters:
X
1
X
2
Production Location
X
3
X
4
Year/Month code
X
5
X
6
X
7
X
8
X
9
Tracking number
Example: N1B600028
Table 1:
Production year according to
DIN. IEC 60062
Year Year code Year Year code
2010
A
2023
R
2011 B 2024 S
2012 C 2025 T
2013 D 2026 U
2014
E
2027
V
2015 F 2028 W
2016
H
2029
X
2017
J
2030
A
2018 K 2031 B
2019
L
2032
C
2020 M 2033 D
2021 N 2034 E
2022 P 2035 F
Table 2:
Production month code according to
DIN. IEC 60062
Month
Month code
January 1
February 2
March 3
April
4
May 5
June 6
July 7
August
8
September 9
October O
November N
December D