Ramsey Winch REP-9.5e - Manual (Page 9)

9
Troubleshooting Guide
CONDITION POSSIBLE CAUSE CORRECTION
MOTOR RUNS IN ONLY ONE
DIRECTION (1) Defective solenoid or stuck solenoid (1) Jar solenoid to free contacts. Check by applying 12
volts to coil terminal (it should make an audible click
when energized).
(2) Defective remote control switch (2) Disengage winch clutch, remove remote control
switch plug from the socket and jump pins at 8 and 4
o’clock. Motor should run. Jump pins at 8 and 10
o’clock. Motor should run.
MOTOR RUNS EXTREMELY
HOT (1) Long period of operation (1) Cooling-off periods are essential to prevent overheat-
ing.
MOTOR RUNS, BUT WITH
INSUFFICIENT POWER, OR
WITH LOW LINE SPEED
(1) Insufficient battery (1) Check battery terminal voltage under load. If 10 volts
or less, replace or parallel another battery to it.
(2) Bad connection (2) Check battery cables for corrosion; clean and grease.
(3) Insufficient charging system (3) Replace with larger capacity charging system.
MOTOR RUNS, BUT DRUM
DOES NOT TURN (1) Clutch not engaged (1) If clutch engaged but symptom still exists, it will be
necessary to disassemble winch to determine cause
and repair
MOTOR WILL NOT OPERATE (1) Defective solenoid or stuck solenoid (1) Jar solenoid to free contacts. Check solenoid by ap-
plying 12 volts to coil terminal (it should make an
audible click when energized).
(2) Defective remote control switch (2) Disengage winch clutch, remove remote control
switch plug from the socket and jump pins at 8 and 4
o’clock. Motor should run. Jump pins at 8 and 10
o’clock. Motor should run.
(3) Defective motor (3) If solenoids operate, check for voltage at armature
post; replace motor
(4) Loose connections (4) Tighten connections on bottom side of hood and on
motor
MOTOR WATER DAMAGED (1) Submerged in water or water from
high pressure car wash
(1) Allow to drain and dry thoroughly, then run motor
without load in short bursts to dry windings.
(1) Clutch not disengaged (1) Check clutch operation according to nameplate. Make
sure clutch shifter knob is fully at “OUT” position.
(2) Winch not mounted squarely causing
end bearing to bind drum
(2) Check mounting to see that installation instructions on
page 4 have been followed.
(3) Some or all of the (6) 414861 flat
head capscrews attaching the
479007 ring gear retainer are too
tight
(3) Remove the gear housing cover, 413018, and all
gears from inside the gear housing. Disengage the
clutch and check to see that the ring gear will rotate
by hand. If it will not, using a hex (allen) wrench,
slightly loosen all the capscrews and then snugly re-
tighten them in cross-cross pattern, but do not over
tighten. The ring gear must rotate by hand. Re-
assemble the winch.
CABLE DRUM WILL NOT
FREESPOOL OR IS DIFFI-
CULT TO FREESPOOL