Ramsey Winch PATRIOT PROFILE 12000 - Manual (Page 9)

Troubleshooting Guide
Condition Possible Cause Correction
MOTOR RUNS IN ONLY ONE
DIRECTION Defective or stuck solenoid Jar solenoid to free contacts. Check each solenoid by
applying 24 volts to coil terminal (it should make an
audible click when energized).
Defective remote control
switch Disengage winch clutch, remove remote control switch
plug from the socket and jump pins at 8 and 4 o’clock.
Motor should run.
Jump pins at 8 and 10 o’clock. Motor should run.
MOTOR RUNS EXTREMELY
HOT Long period of operation Cooling off periods are essential to prevent overheating.
Insufficient Battery Check battery terminal voltage under load. If 20 volts or
less, replace or parallel another battery to it.
MOTOR RUNS, BUT WITH
INSUFFICIENT POWER, OR
WITH LOW LINE SPEED Bad connection Check battery cable for corrosion; clean and grease.
Insufficient charging system Replace with larger capacity charging system.
MOTOR RUNS, BUT DRUM
DOES NOT TURN Clutch not engaged If clutch is engaged but problem still exists, it will be
necessary to disassemble winch to determine cause
and repair.
MOTOR WILL NOT OPER-
ATE Loose connections or low
battery. Tighten connections on bottom side of hood and motor.
Confirm that voltage at battery terminal is 24 volts.
Defective or stuck solenoid Jar each solenoid to free contacts. Check each sole-
noid by applying 24 volts to coil terminal (it should
make an audible click when energized).
Defective remote control
switch Disengage winch clutch, remove remote control switch
plug from the socket and jump pins at 8 and 4 o’clock.
Motor should run.
Jump pins at 8 and 10 o’clock. Motor should run.
Defective motor If switch and solenoids operate, check voltage at motor
terminals; if there is power to terminals, replace motor.
if there is no power to terminals, check connections
and battery.
MOTOR WATER DAMAGED Submerged in water or water
from high pressure car wash Allow to drain and dry thoroughly, then run motor with-
out load in short bursts to dry windings.
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