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Troubleshooting guide – Ramsey Winch PATRIOT PROFILE 9500 UT User Manual

Page 7

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7

Troubleshooting Guide

Condition Possible

Cause

Correction

MOTOR RUNS IN
ONLY ONE DIRECTION

Defective or stuck
solenoid



Defective remote control
switch

Jar each solenoid to free contacts. Check each
solenoid by applying 12 volts to coil terminal (it

should make an audible click when energized).

Disengage winch clutch, remove remote control
switch plug from the socket and jump hot pin and

either of the other pins. Motor should run. Jump hot
pin and the remaining pin. Motor should run.

MOTOR RUNS
EXTREMELY HOT

Long period of operation


Insufficient battery

Cooling off periods are essential to prevent
overheating.


Check battery terminal voltage under load. If 10
volts or less, replace or parallel another battery to it.

MOTOR RUNS, BUT

WITH INSUFFICIENT
POWER, OR WITH
LOW LINE SPEED.

Bad connection



Insufficient charging
system

Check battery cable for corrosion; clean and

grease.

Replace with larger capacity charging system.

MOTOR RUNS, BUT
DRUM DOES NOT
TURN

Motor running in the reel
out direction while clutch
is not engaged

If motor is running in the reel in direction or clutch
is engaged but symptom still exists, it will be
necessary to disassemble winch to determine
cause and repair.

MOTOR WILL NOT

OPERATE

Defective or stuck

solenoid


Defective remote control

switch


Defective motor


Loose Connections

Jar each solenoid to free contacts. Check each

solenoid by applying 12 volts to coil terminal (it
should make an audible click when energized.

Disengage winch clutch, remove remote control

switch plug from the socket and jump hot pin and
either of the other pins. Motor should run. Jump hot
pin and the remaining pin. Motor should run.

If solenoids operate, check for voltage at armature
post; replace motor.

Tighten connections on bottom side of hood and on

motor.

MOTOR WATER
DAMAGED

Submerged in water or
water from high pressure
car wash

Allow dry thoroughly, then run motor without load
in short bursts to dry windings.