Apple Color StyleWriter 2500 - Manual (Page 79)

The computer doesn’t recognize the Color StyleWriter 2500
If you have selected the Color StyleWriter 2500 in the Chooser but nothing
prints, or you get a message that no Color StyleWriter 2500 is connected, one
of the conditions in the list that follows may be the cause.
Note: Before you try to solve the problem, open the Color StyleWriter 2500
desktop printer icon to see if there are any error messages and to check how
many print requests are waiting. If you repeatedly tried to print a document,
there may be multiple copies waiting to print. You can delete anything you
don’t want by selecting its title, and then clicking the Remove button. See
“Monitoring and Controlling Background Printing” in Chapter 2.
m A plug may be loose. To make sure that all cables are securely connected,
turn off the computer and the printer, then unplug each end of each cable
you want to test and plug it back in. For connection instructions, see
Chapter 1.
m You may have indicated the wrong port in the Chooser. Open the Chooser
and change the port selection. (Look at the back of the computer to see
whether you plugged the printer into the computer’s printer port [
[] or
modem port [
W].)
m If you are trying to use a shared printer connected to another computer and
the printer name isn’t listed in the Chooser, make sure that the other
Macintosh is turned on and connected to the network. Also make sure that
the printer is set up to be shared. Then try again to select the printer in the
Chooser. (Note: QuickDraw GX users can share a printer only with other
QuickDraw GX users and non–QuickDraw GX users can share only with
other non–QuickDraw GX users.) See the instructions in “Sharing Your
Printer With Other Users” in Chapter 2.
m You may be using the wrong printer software. Make sure you installed the
software as described in Chapter 1 and that you have selected the printer as
described in “Telling Your Computer to Use the Color StyleWriter 2500,”
also in Chapter 1.
m If you’re using a PowerBook computer with an internal modem, change the
serial port setting to Normal or External. For details, see “Special
Information for PowerBook Owners” in the section “Telling Your
Computer to Use the Color StyleWriter 2500” in Chapter 1.
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