ZOLL E Series Monitor Defibrillator Rev G 12 Lead User Manual
Page 14
E Series - 12 Lead ECG Monitoring Option Insert
12
9650-1213-01 Rev. G
Troubleshooting
The troubleshooting section is intended to help you identify and correct problems that arise during operation. If trouble
persists after consulting this information, contact the ZOLL Technical Service Department for problems relating to the
E Series unit or GE Medical Systems Information for problems relating to the MUSE system.
ZOLL Technical Service Department
GE Customer Support
GE Technical Support
(USA) Phone: (800) 348-9011
Phone: (800) 531-5613
Phone: (800) 558-7044
(UK) Phone: +44-192-584-6400
Fax: (414) 362-3200
(Other locations) Contact your local
Outside of USA/Canada:
ZOLL distributor.
Phone (561) 575-5060 Extension 4220
j
Symptom
Recommended Action
The ECG baseline does not stabilize, the ECG
is noisy, or the NOISY ECG message is
displayed.
•
Verify the electrodes are connected properly to the patient.
Reposition the electrodes and/or lead wires to prevent the
electrodes from pulling away from the patient.
•
Verify the gel of the electrode is not dry. Check expiration date on
the electrode package.
•
Use Silver/Silver Chloride electrodes.
•
Verify that the patient cable is connected properly and held
motionless.
•
Verify that the ECG snaps and connectors are clean.
•
Make sure that the patient is motionless. Support patient’s limbs,
if necessary.
•
Stop vehicle while acquiring the 12-lead ECG.
•
Verify correct filter (50 or 60 Hz) is selected in Configuration
menu.
•
Inspect ECG cable. Replace the cable if damaged.
•
Change ECG filter setting to 0.05-40 Hz 4x3, and retry
acquisition.
ECG LEAD OFF or ECG VX LEAD OFF
message is displayed.
•
Confirm proper ECG electrode and cable connections.
•
Prepare skin and replace electrodes.
•
Check the ECG cable continuity and replace the cable if you
suspect it is damaged.
Note: ECG signal may be temporarily out of range due to recent
defibrillator discharge.
Unsuccessful transmission to fax machine
(e.g., transmission stops before completion,
signal disappears, etc.)
•
Check modem connection to E Series.
•
Check modem connection to the phone jack or cellular phone.
•
Power cycle cellular phone.
•
Make sure that receiving fax is turned on.
•
Check the phone number and attempt to send again.
•
Check the telephone line (landline).
If you are using a cellular phone, be aware that cell signals vary
depending on the carrier and area. If you continue to experience
problems, switch to a landline.