Teledyne LeCroy PP066 - Manual (Page 9)

Operator’s Manual
922225-00 Rev A 7
Care and Maintenance
Cleaning
The exterior of the probe and cable should only be cleaned using a soft cloth
moistened with water or isopropyl alcohol. The use of abrasive agents, strong
detergents, or other solvents may damage the probe.
CAUTION. The probe case is not sealed and should never be immersed in
any fluid.
Assure that the input receptacles are free of debris before inserting connection
accessories.
Service Strategy
All repair and maintenance should be referred to qualified service personnel.
Defective probes must be returned to a LeCroy service facility for diagnosis and
exchange. A defective probe under warranty will be repaired or replaced with a
factory refurbished probe. A probe that is not under warranty can be exchanged
for a factory refurbished probe. A modest fee is charged for Ihis service. A
defective probe must be returned in order to receive credit for the probe core.
Returning a Probe
Contact your local Teledyne LeCroy service center for calibration or other
service. The service center will give you a Return Material Authorization (RMA)
code and instruct you where to ship the product. All products returned to the
factory must have an RMA.
Return shipments must be prepaid. Teledyne LeCroy cannot accept COD or
Collect shipments. We recommend air-freighting. Insure the item you’re
returning for at least the replacement cost.
1. Remove all accessories from the product. Do not include the manual.
2. Pack the product in its case, surrounded by the original packing material (or
equivalent).