Staub Electronics EP-400-NMC EPISODE - RACK MOUNT UPS NETWORK MANAGMENT CARD - Manual (Page 19)

Remote Management System
19
Trouble Shooting
Problem Solution
Unable to configure the
Management Card by method1
or method2
1. Check the LED status, both yellow and green
LED are on in normal conditions.
If green LED is off:
Check the Management Card for proper seating in
the UPS and ensure the UPS power is on.
If yellow LED is off:
Ensure the network connection is valid.
2. Ensure the PC being used is on the same
physical network as Remote Management Card.
Unable to ping the
Management Card
1. Use method 1 and method 2 to get correct IP
address for the Remote Management Card.
2. If the PC being used is on a different physical
network from the Remote Management Card, verify
the setting of subnet mask and the IP address of
gateway.
Lost the user name and
password
Please refer to the “Reset to Default Setting /
Recover from a Lost Password” section of the
user’s manual.