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Avaya Interaction Center DXX-1015-01 User Manual

Page 73

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Issue 1.0 June 2002

73

Index

V

Victims

36

voice.1.state

26

voice.1.state.alerting.starttime

26

voice.1.state.disconnected.starttime

26

voice.1.state.hold.starttime

26

voice.1.state.incall.starttime

26

voice.2.state

26

voice.2.state.incall.starttime

26

voice.acdname

19

voice.connector

19

voice.connectorname

19

voice.state.hold.total

26

voice.state.incall.total

26

voice.X

19

voice.X.abandon

19

voice.X.agent_key

19

voice.X.conferencedest.Z

19

voice.X.connect

19

voice.X.destination

19

voice.X.direction

19

voice.X.exit_reason

19

voice.X.holdtime.Y

19

voice.X.leg_id

20

voice.X.loginid

20

voice.X.origin

20

voice.X.queue

20

voice.X.queue_number

20

voice.X.queuetime

20

voice.X.ringtime

20

voice.X.talktime

20

voice.X.transfer

20

W

WAN environment

10

Watchers

38

watchers

38

Wildcard usage

28

Wildcards

32

Wrap-up

17

18

Y

youngest

21