Avaya Interaction Center DXX-1015-01 - Manual (Page 36)

Chapter 4 Alarms
36 Agent Data Unit Server Programmer’s Guide
FailADUCon High Connection to
closed; n dropped
watchers [reason]
A connection to a remote
server has failed. The UUID of
the remote server is reported,
as is the number of clients that
were assigned to the server.
The reason is often
ADU.ServerFailed.
LostADUEvents High n events lost due to
network congestion or
error Event handling requests are
timing out.
n represents the
approximate number of events
that have been lost.
NoMeInDS Emergency This ADU Server is not
listed in the domain’s DS
for this ADU Server. The configuration of servers
and domains is incorrect.
Contact Technical Support (1-
800-886-3244).
NoEventSink High A VESP_Request call
failed to send a request
to the server named by
the EventSink
configuration parameter. The server could not be
reached. History is being lost.
If you are not using a server to
archive terminated ADUs, set
the database configuration
parameter to 0 and restart the
ADU Server.
Check the vesp.imp and
vespidl.pk installation files. If
they do not list the server and
interface, re-install the files and
restart the ADU Server.
Victims High Shutdown with n ADUs
in existence; objects
discarded
This alarm should not be
generated. Contact Technical
Support (1-800-886-3244.)
Alarm Name Priority Description
Cause/Recommended
Action
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