Avaya Internet Protocol Communications Server IP600 User Manual

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Issue 5

November 2000

Table of contents

Document Outline

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MAIN MENU
MASTER INDEX
GLOSSARY
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Overview for Avaya IP600 Internet ProtocolCommunications Server
Contents
About This Document
- Purpose
- Intended audiences
- How to use this document
- Conventions used in this document
- Security
- Trademarks
- How to comment on this document
1 Introduction
- Avaya IP600 Communications System
- Announcements
- AUDIX
- DEFINITY Site Administration (DSA)
- Call Center
- Web Browser Access
- Call Accounting
- SNMP Native Agent
- System Administration
- AMIS Analog Networking
- Hardware
  - Rack-Mounted Cabinet
  - Avaya IP600 Site Requirements
- Reliability
- Incomparable service
2 Desktop/Console Solutions
- Telephones for the global marketplace
- Wireless Handsets for X-Station Mobility
- Teleconferencing Products
  - SoundStation Audioconferencing Systems
- Attendant Consoles
  - DEFINITY Attendant Console
  - DEFINITY PC Console
    - Requirements
3 Adjuncts
- Power Systems
- On hold and delayed announcement systems
- Headsets
- Audio and visual paging
- Alerts and sensors
- External speakerphones
- Security devices
- Call Accounting Systems
4 Intuity AUDIX Messaging
- Application overview of AUDIX
- Additional sources of information
- Accessing AUDIX Administration
- Features of AUDIX
5 Call Center
- Automatic Call Distribution (ACD)
- Basic Call Management System
- Attendant Vectoring
- Call Center Basic
- Call Center Deluxe
- Call Center Elite
- CentreVu Virtual Routing
- CentreVu Advocate
- BCMS Vu
- CentreVu CT
  - Requirements
- CentreVu Call Management System (CMS)
- CMS add-on packages
- CentreVu Compact Call Center Solutions Packages
6 Wireless Solutions
- Medium-Range mobility
- Long-Range mobility
- DEFINITY Wireless Business System PWT
7 Computer Telephony Integration
- Server-based solutions
- Third-Party applications
8 Enterprise Class IP Solutions
- Trunks
- Avaya IP Softphones
- Avaya IP Telephones
- Avaya R300 Remote Office Communicator
9 Telecommuting/Virtual Office
- Avaya IP600 features for telecommuting
- Pipeline 15
- DEFINITY Extender
- AUDIX features for telecommuting
10 System Administration
- DEFINITY Site Administration
- Administration
  - Portless Administration/Administration Without Hardware
  - Automatic Station Relocation/Terminal Translation Initialization
- Scheduling
- Basic reporting
- Performance measurements
  - ECS Reports Generator
- Call Charge information
- Call Detail Recording
- Security
- Call Restrictions
11 Networking
- Uniform Dial Plan
- Distributed Communication System — Integrated SDN and Non-Integrated SDN
  - Distributed Communications System and ISDN
- Avaya IP600 DCS networks
- QSIG global networking
- World-Class Routing
- Network management features
- Network interfaces and equipment
  - Trunk group circuits
  - Digital interfaces
    - E1 interface
    - T1 interfaces
- ISDN
- Centralized Attendant Service
- Main/Satellite/Tributary
- Electronic Tandem Network
12 SNMP Native Agent Software
- Agent Administration
- Avaya IP600 Data
  - Via the SNMP MIB
  - Via the SNMP
- SNMP Traps
- Avaya IP600 Co-Resident Modules
A Avaya IP600 Features
- Automatic routing features
- Basic features
- Call Center features
- Private networking features
- Trunk group features
B Telephone Features
- Handling Incoming Calls
- Disconnecting Unanswered Calls
- Speed/Convenience Calling
- Telephone Displays
- Group Communication
- Special Ringing
- Messaging
- Telecommuting
C Attendant (Operator) Features
- Attendant (Operator)
- Attendant Console
- DEFINITY PC Console
- Attendant Features
- Attendant with DCS
Index
- Numerals
- A
- B
- C
- D
- E
- F
- G
- H
- I
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- X